Latitude run desk

Latitude run desk DEFAULT

I have a Dell latitude E5470 that has bios version 1.23. I went to ensure it is up to date by using Dell Command Update version 4.1.0 to check for updates. It indicated that an update was needed. I let it download, install and reboot the computer. When it reboots it shows the dell emblem startup screen but then goes to the windows startup. The flash install never occurs. Once logged into windows when command update is ran it finds the same critical update for the BIOS is needed.  I have repeated that loop several times and each time the bios does not flash during reboot.

I went to the dell support page. I entered the service tag and downloaded the bios update program itself. It shows the current version is 1.26.3. Once that "manual" update exe is downloaded and ran it will show that 1.23 is installed and will be upgraded to 1.26. It prepares the update with progress bar and reboots computer. Once again Dell splash comes up for a little bit but then goes to the windows 10 startup flag with chasing balls screen followed by login screen. The flash process never executes. 

I tried to copy the executable to a USB stick and booted using F12. From the menu I chose the file from the USB and selected to flash to the newer bios. Again the computer reboots, Dell splash screen, No firmware progress or flashing, and goes to windows login.

I am fresh out of ideas on how to upgrade the bios on this  laptop and am hoping someone has some neat trick that might could help out here?

Also as a note on this same system I tried downloading the TPM 2.0 update from the website to update that from 1.2. It too behaves the same way where it acts like it is going to update but during reboot process no flashing occurs. For that issue I have tried booting to bios and reset to default option as well as the factory default reset option in bios. Neither resets allow the TPM nor the BIOS updates to run


HELLLPP!!! please :) 


3 Replies

· · ·

brandonsmith7

Poblano

OP

Also forgot to mention tried updating bios from the support page using the support assistant that did not work either.

Also Bitlocker is not enabled on the drive.

I tried turning off Intel virtualization and still does not upgrade (found that on some Dell forum post as possible solution)

I also tried the other listed version there of 1.25 with same results.

0

· · ·

adrian_ych

Mace

OP

Check the lappy for malware or spyware installed.....

If possible remove the following if installed
- Dell digital delivery
- Dell foundation services (or sth like that)
- literally any Dell software you find in the software, then re-install Dell command update 

0

· · ·

2300peterw

Habanero

OP

Make sure you have a copy of the bitlocker key and the drive is unlocked. 

I wonder if you could remove the SSD/HD and then retry the BIOS method to do the BIOS update.  Also, there are a number of BIOS updates and you may not be able to jump them and so try one at a time. 

0

Sours: https://community.spiceworks.com/topic/2335355-bios-and-tpm-update-packages-won-t-run-on-latitude-e5470?utm_campaign=item&utm_medium=rss&utm_source=unanswered

Wayfair

Rated with 5 stars
Margo of Concord, NC Verified Reviewer
Original review: Aug. 14, 2021

WAYFAIR!! I love the affair we’ve maintained!! Your app is super easy to shop with, and your customer service is phenomenal!!!! I have been blown away by the way you have handled a couple of shipments I ordered lightly. All the products are super great quality! But what really impressed me was the remedy you provided when an order was not tracking from UPS. Not only did you send me a 2nd shipment of the item I ordered, but when I ordered patio furniture and two pieces were damaged ~~ you immediately sent the replacement parts! AND you actually sent more parts than I needed! I appreciate your generosity so much! When I discovered that I had an extra shipment I called and your customer service was so lovely about making things right. You told me to go ahead and keep the second shipment for all of the trouble I had when I placed an order in April that was out of stock. WOW!!

You also sent me an apology email with a coupon for 10% off my next order AND $20 off coupon as well!! NO company treats customers like this! THANK YOU!!

It’s also wonderfully convenient that I can call on a weekend night and Customer Service is available! I am WOWED by you, WAYFAIR!!!! I think your prices are quite reasonable and the only issue I have is staying on your app toooo long! The one thing that could use some improvement ~~ if someone orders an item and they don’t get it because it's out of stock, it would be nice to let the customer know.  Super happy with you and I foresee a very lengthy relationship between us!!

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Rated with 5 stars
zeeshan of Nederland, TX Verified Reviewer
Original review: June 2, 2021

I ordered the Zayne Standard Bed for my bedroom a week ago from Wayfair and I'm actually realizing that how it feels to sleep on a high quality bed. My sleep is turned out to be healthy and a lot easier than before. There's no irritating sounds that old used beds make. Moreover the design is so attractive it is perfectly blended with my room's colour and design.

I'm 100% satisfied with the bed quality and design that Wayfair is providing. In addition, I also received free 2 day shipping offer too. I got the bed delivered at my doorstep in just 2 days for FREE! Can you imagine that such heavy objects are delivered to my house totally free of cost. The people that delivered the bed also set it up in my bedroom. I didn't need to call anyone else to set it up in my bedroom. I have experienced the best services from Wayfair that their people are so cooperative and hard working. And most importantly I was able to grab great discount on my order online via this site, **. Who wouldn't like to save on their spendings. I got 10% off on my order through this website. I copied the code and simply pasted it in the checkout. I would recommend to shop from Wayfair because they got best products and best services with great discounts available online.

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Rated with 5 stars
Sally of Toms River, NJ Verified Reviewer
Original review: May 1, 2021

I ordered an adjustable sofa from Wayfair for $389, while still waiting for delivery, the price of the item dropped to $289. I called Wayfair and asked them to do a price adjustment since I haven't received the item yet. They said they don't do that and it was against their policy. I was shocked because all their comparators do price adjustment when item goes on sale within 30 days. Customer service rep recommended to cancel item and for me to reorder it, she placed me on hold for 30 minutes then hung up. I got an email confirmation that the item was canceled but I was charged $160 handling fees, rep never mentioned that there is a fee. Just horrible experience, I'm going to delete my account and will tell all my family and friends about the bad experience.

Rated with 5 stars
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Ericka of Chicago, IL Verified Reviewer
Original review: Jan. 18, 2021

I purchased a large furniture item, the stitching was off and there was a rip at the bottom. I was unhappy and wanted a refund. I went online the day that it arrived at my home and went through the quick and easy return. I uploaded pictures of the issue, and in moments they refunded my money. I was not asked to return the item! It was not what I wanted, and I don't have space for two in my home. I am a teacher and was able to donate it to one of my former students who is just starting out in her new place. This was so meaningful to me, and her! I can't say enough about how generous this was, not greedy and wasteful. I will for sure be shopping with Wayfair again, I am truly impressed.

Rated with 5 stars
Tony of Lake City, TN Verified Reviewer
Original review: Dec. 31, 2020

In February 2020 I purchased a couch, loveseat and a chair and numerous other living room items. The couch and love seat. From from the red barrel collection which is pretty expensive. It was delivered in March and I was very pleased with it until November 2020 when I noticed the padding in the back one side of the sofa was going flat and starting to hurt my back and I was disappointed because I had paid so much and and I was dreading to contact them because I thought I would get a run around and tell me there was nothing they could do. But we was a shock when they wrote me back and told me to donate mine to charity or give it to someone in need, that they were shipping me a brand new replacement. I was in total shock and I cannot say enough about how pleased I am and will be doing more business with him in the future. Thank you Wayfair so much.

Rated with 1 star
Arjun of Chicago, IL Verified Reviewer
Original review: Oct. 5, 2021

I'd like to share my experience of disservice and abuse from Wayfair's customer service. In August, I ordered a table and 8 chair dining set from Wayfair. Needless to say, the order was not handled well. I have a documented timeline of events + grievances outlined in the following letter that I wrote to their customer service: **. After doing so, I was finally contacted by somebody from their executive team, Jean **, in the month of September. Throughout this month he pleaded with me to let Wayfair make the issues right, offering me a full refund on the table as well. Despite this, the best he managed in the month of September was getting a single furniture assembly person out to my location who: 1) Took 4 hours to assemble a replacement table which had scratches on it. 2) Was unable to assemble one of the 8 chairs due to it being damaged.

Jean said to solve 1), I would have to get my table fully replaced. For 2) he promised to send another chair out to me. I decided to forgo 1), as at this point Jean had done nothing to explain Wayfair's previous mistakes with this order and I was therefore not confident that they would fully replace my table without issue. I agreed to 2), and Jean promised that someone would bring me a new chair on 10/2, between 7 and 11 am. Lo and behold, Wayfair failed to deliver my chair on this date during the given time window. As of 10/4, it looks like they have simply given up on trying to make my order right, sending me the following email:

----------------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------------

Hello **,

We are writing to you regarding your Wayfair.com order history. Despite the high standards that we set for our service, your input indicates that we have not met your expectations. The details of your order history and the feedback you’ve shared from your experience have led us to believe that we are not the right company to satisfy your shopping needs.

Our repeated efforts to work productively toward a solution have been hindered by your manner of interaction and hostility toward our customer service team. In the interest of preventing further inconvenience to you, we recommend pursuing an alternative for future orders so that they may be fulfilled in a way that better suits your needs. Going forward, we encourage you to refrain from making new purchases from Wayfair.com to avoid any further disruption. Please note, any future orders with Wayfair.com and its subsidiaries will be cancelled upon initiation.

Kind Regards,
Wayfair
www.wayfair.com

----------------------------------------------------------------------------------------------------------

So now I have a scratched up an incompleted dining set sitting in my home, which I must either complete or remove at my own expense, because Wayfair decided that I was unjustified in being angry over the events which took place. They have accused me of "hostility" yet have given no supporting evidence to explain how any of my criticisms towards their company have been unjustified. At no point have they admitted that they have shown me hostility by continuing to waste multiple 4 hour windows of my time or by forcing me to write letters and spend countless hours on the phone with them to receive proper customer service for my order.

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Rated with 1 star
Stephen of Montreal, QC Verified Reviewer
Original review: Oct. 5, 2021

I ordered a table with Wayfair. The day we received the table, I noticed that the same table was $70 cheaper. I contacted customer service and they were not willing to credit the $70. This is very disappointing and we will not be doing business with Wayfair again.

Rated with 1 star
Carl of Boston, MA Verified Reviewer
Original review: Oct. 4, 2021

Ordered a sofa from Wayfair. First it was delayed several weeks before they eventually cancelled the order. When I called and asked about how they can promise a sofa and then continue to delay the delivery date for 3 weeks before cancelling the order they respond saying they can transfer me to the sales department and I can order another sofa. Delusional - Never ordering from them again.

Rated with 1 star
Lemna of Chicago, IL Verified Reviewer
Original review: Oct. 4, 2021

Over the last 2 years, Wayfair has repeatedly caused me difficulties due to issues with the delivered products. 80% of orders delivered to me have been broken, torn, shattered and missing pieces (and I am not even talking about the quality of delivered items yet). What a disappointment. Clearly, Wayfair does not understand anything as far as customer service is concerned.

Rated with 1 star
Catherine of Kirkland, WA Verified Reviewer
Original review: Oct. 1, 2021

Absolutely a horrible experience shopping for anything that requires ensemble from Wayfair. I ordered the item on the 7th of the month, and the shipment got delayed several times and finally arrived ten days later. I opened the package only to found out the product was in poor condition and the parts were missing. Their customer service phone number is hidden on the website with layered automated options. I ordered a replacement for the missing pieces, and it's been three weeks now that I still don't have the complete product parts to assemble. I opened two email tickets on their website, and no one responded. Finally, almost four weeks in, I got on a call. The customer representative said there's nothing they can do about it. Extremely frustrating experience, and I will never shop again. I used to be a loyal customer but will never order from here again.

Sours: https://www.consumeraffairs.com/online/wayfair.html
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Dad, won't you tell anyone, and mom won't know. she asked, trying not to be disappointed in her expectations. This important question even made her dizzy: - Of course not.



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