Facetime freezes on iphone

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How to Fix iPhone Stuck on FaceTime Call Ending Issue [6 Ways]

Have you ever met the issue that your FaceTime stuck on connecting or ending? If you have, just read this guide to get some ways to address it.

Q: I was FaceTime audio calling a contact but my iPhone got stuck on call ending. I am on iOS on my iPhone x. It doesn’t allow me to shutdown or restart.

I don’t know how many people are now getting stuck on call ending or FaceTime, just like the user above. It is not a big but annoying problem. Such an issue might turn your iPhone into a brick and you might not be able to restart or turn off your iPhone. The only thing you can do is wait for the battery to die out and the iPhone can restart itself. But that’s definitely a waste of your time. To help you address this issue, here we collect some possible and easy methods for you to address this issue quickly, learn more now!

6 Ways to Fix “ iPhone Stuck on FaceTime Ending” Issue

Solution 1. Force Restart Your iPhone

If your iPhone froze on the call screen and doesn’t work anymore, you can try to force restart your iPhone.

Solution 2. Restart Your iPhone From Setting

This solution works for people whose iPhones is stuck on call ending or FaceTime but other functions on the iPhone still work properly. In this case, you can try to restart from setting by going to Settings > General > Scroll down to end > Shut Down, then your iPhone will be shut down and you can restart it again.

Fix iPhone Stuck on FaceTime By Restarting from Setting

Fix iPhone Stuck on FaceTime By Restarting from Setting

Solution 3. Turn Off/On Your FaceTime

This is an often-used method to fix the app problem. You need to deactivate and reactivate your FaceTime and try if it works. Here’re the steps.

  1. Go to Settings > Scroll down and tap FaceTime.
  2. Just slide the FaceTime button to turn it off. When it’s off, the button will get gray.
  3. Then wait for a while, turn it on.
Fix iPhone Stuck on FaceTime By Turning off/on Your FaceTime

Fix iPhone Stuck on FaceTime By Turning off/on Your FaceTime

Solution 4. Fix iPhone Stuck on Call Ending with a Professional Tool

Usually, the above solutions can solve the iPhone stuck on Call Ending, but if you failed to get out of this issue, we highly recommend you use AnyFix &#; iOS System Recovery to fix this problem. AnyFix, as a professional iOS system issue fixer, provides a one-stop solution to fix many iOS / iPadOS / tvOS / iTunes troubles in a few minutes without any risks at all.  Follow these steps and fix your problem now:

Step 1. Download AnyFix on your computer for free > Open it > Connect your iPhone to the computer with a USB Cable.

How to Fix iOS System Issues with AnyFix

How to Fix iOS System Issues with AnyFix

Step 2. Select 50+ iPhone Problems and Start Now.

Choose the 50+ iPhone Problem to Fix System Issue

Choose the 50+ iPhone Problem to Fix System Issue

Step 3. Choose a mode you prefer to repair your iPhone. (Standard Repair won&#;t erase your device data, you could try it first.)

How to Fix System Issues with AnyFix

How to Fix System Issues with AnyFix

Step 4. When you see this page, the repair is completed.

Solution 5. Reinstall the FaceTime App

Reinstall the FaceTime app is an effective method. You can follow the steps to make it.

  1. Find your FaceTime app on the Home Screen > Long press on the FaceTime icon until the cross icon appears on the app icon.
  2. Deleting the app by tapping the cross icon.
  3. Download a new FaceTime in the App Store and try it again.
Fix iPhone stuck on FaceTime By Reinstalling the FaceTime App

Fix iPhone stuck on FaceTime By Reinstalling the FaceTime App

Solution 6. Reset All Settings

Besides restart, reinstall, and shut down your iPhone, you can also try to reset all settings to fix this problem. To reset all settings, you can go to open Settings > General > Reset > Reset All Settings.

The Bottom Line

Hope the methods mentioned above can help you fix this annoying problem, if you have more other better solutions, you can also leave your solutions in the comment section to share with more other people who also meet the same issue. Good luck!

Author Avatar
Joy TaylorTwitter ShareFacebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

Sours: https://www.imobie.com/support/how-to-fix-iphone-stuck-on-call-ending-issue.htm

Question:Q:Facetime freezing

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


FaceTime freezes on one household iPhone but not the other when calling the same number in another city. There is WiFi at each end. A third device, an iPad, is running the same FaceTime account, and the FaceTime call can be picked up on either the iPhone or the iPad. Can the degraded signal be caused by this account (call) duplication on both devices? Are actually two FaceTime connections running among devices thereby compromising the bandwidth available? There is no problem when using the second iPhone. Thank you.

iPhone 8 Plus, iOS 14

Posted on Jan 23, PM

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Jan 25, PM in response to FaceTimeFreezing In response to FaceTimeFreezing

Hey there FaceTimeFreezing,

We understand you're experiencing FaceTime issues on your iPhone, and we'd like to see if we can assist.

This shouldn't be caused by having another device nearby that can also answer the FaceTime call. Check out the steps here: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch

If you experience any other issues with Wi-Fi, these steps may help: Resolve Wi-Fi and Bluetooth issues caused by wireless interference


Jan 25, PM

Sours: https://discussions.apple.com/thread/
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Imagine having issues with FaceTime in these trying times when we heavily rely on this and similar services to communicate with the closest ones.  That’s exactly what’s bothering some users who can’t make calls that last longer than minutes. After that, FaceTime keeps crashing and it’s an understatement to say that this is annoying.

Luckily, there are a few ways to address this and we made sure to list them below. If you are having a hard time with FaceTime on your iPhone or iPad,

Table of contents:

  1. Force close FaceTime and restart your device
  2. Disable and re-enable FaceTime in Settings
  3. Reinstall FaceTime
  4. Update iOS
  5. Reset All Settings

Why does my FaceTime keep dropping?

1. Force close FaceTime and restart your device

Let’s start by force closing FaceTime from Recents and restarting your iPhone/iPad. Although this exact problem is more related to iOS versions on two communicating devices, it won’t cost you to give it a try.

If FaceTime drops again after a couple of minutes, make sure to continue to the next step.

2. Disable and re-enable FaceTime in Settings

The next thing to try is to simply disable FaceTime and re-enable it again. That can be done from Settings > FaceTime. After disabling FaceTime, you can restart your device and only then re-enable it.

Here’s what you need to do:

  1. Open Settings.
  2. Open FaceTime.
  3. Disable FaceTime and restart your device.
  4. Navigate to Settings > FaceTime again and re-enable it.

3. Reinstall FaceTime

Even though FaceTime is a built-in app you can still reinstall it. Even without the app itself, you would still be able to make FaceTime calls from Phone or Contacts. However, by reinstalling FaceTime, the temporary problem might be fixed. Of course, again, making sure that you don’t have connection issues and that your device (devices) are up to date is your safest bet to address the problem.

Here’s how to reinstall FaceTime on iPhone or iPad:

  1. Tap & hold on the FaceTime Home Screen shortcut.
  2. Tap Remove App.
  3. Confirm when prompted.
  4. Open App Store and look for FaceTime.
  5. Install the app and run it.
  6. Grant permissions when asked.

4. Update iOS

So, this is a solution that most users suggested. For some strange reason, when users with older devices that can’t install iOS/iPadOS 14 try to call devices that do support the latest iteration, the app crashes after 6 or 7 minutes. On the other hand, the problem doesn’t appear to bother users “face timing” with both older devices or newer ones. We know, it’s complicated and Apple hasn’t done much to fix it.

Until recent reports state that newer devices that support iOS 14/iPadOS 14 don’t have issues after installing iOS and later. So, make sure to update your eligible devices to the latest iteration of iOS in order to fix the problem.

Updates are installed automatically but you can do it manually by following these steps:

  1. Open Settings.
  2. Tap General.
  3. Tap Software Updates.
  4. Download and install firmware updates on your device.

5. Reset All Settings

Finally, if none of the previous steps worked for you and FaceTime keeps crashing on your iPhone or iPad, make sure to reset All Settings. This will restore all system settings to their default values but keep app data and local files.

Here’s how to reset All Settings on iOS:

  1. Open Settings.
  2. Tap General.
  3. Scroll down and tap Reset.
  4. Tap Reset All Settings and enter your PIN/password when prompted.
  5. Confirm so your device can reset all system settings.

That should do it. In case you have any questions, suggestions, or alternative solutions we overlooked, be kind and share them with us in the comments section below. We look forward to hearing from you.

Also, you can follow us on Facebook and Twitter to get fresh content on Android and iOS.

Tags facetime, iosSours: https://mobileinternist.com/facetime-keeps-crashing

Mac Keeps Freezing? Bring It Back to Life with These Fixes

Although Macs are extremely proficient computers, they sometimes experience freeze ups. This can be unfortunate when you’re in the middle of something important — a work project, or a FaceTime conversation. Modern RAM-intensive applications can easily put earlier Mac models into a coma. What should users do when an app or the macOS itself stops responding to any actions? Why can OS X freeze up all of a sudden? Read on to find out the typical reasons causing this malfunction and ways to solve the problem fast!

Discover the reasons for Mac freezes and macOS glitches and next, learn what to do when something like this happens to your computer.

  1. Unnecessary apps launched at startup.

Certain applications sneak into Mac’s login items and launch on macOS startup without you knowing. If something goes wrong, apps like this can freeze up in the background and slow down your Mac. Check the startup items and remove the unwanted programs launched on startup.

  1. Multiple background processes.

A Mac app may be running several processes at once, and some of them can freeze up. Depending on your Mac’s RAM capacity, there can be too many processes hindering its overall performance. Check the Activity Monitor to see the list of app-related or system processes running in the background and the memory consumption.

  1. Cluttered hard drive.

The chances are huge, your Mac’s hard drive needs serious maintenance and decluttering. Use macOS Optimized Storage toolkit to reclaim the disk space and restore system capacity. Alternatively, use third-party Mac cleaning application to find and delete trash, system junk, temporary files, and unused apps.

What Should You Do If Mac Freezes on Startup?

If your Mac freezes at login and you have no idea about what’s causing it, use a Safe Boot mode. It allows checking the functionality activated during startup and performing its diagnostics. To launch Safe Boot, turn off your Mac, then start it up holding down the Shift key.

If you wish to get feedback on how the process is going, restart the computer holding down the Shift and Command-V key combination. While the Mac is entering the Safe Boot, it’s Verbose Mode, will display messages about the Safe Boot troubleshooting stages. If your Mac successfully starts up with a Safe Boot the issue is fixed, so you can restart it normally.

If the problem persists, your Mac may be stuck in boot loops. Another reason for this to occur is a serious hardware-related issue demanding a more in-depth diagnostics.

How to Reboot MacBook Pro When Frozen?

If your MacBook Pro or Air is frozen, hold down Command + Control + Power keys to force-reboot your Mac. If you own one of the earlier MacBook models, use the same key combination, but press the Media Eject button instead of the Power key. Note: the force-reboot scenario will inevitably lead to data loss. The ‘hard restart’ can corrupt the files you were working on. Try recovering what is left and create a new file to save the important data. Actually, the same force-reboot scenario works for iMac or Mac mini as well.

What to Do If a Mac's Screen is Frozen?

“My Mac is frozen, and I can’t click anything” is a typical plea for help one can come across on Apple community forums. Most often it is related to the issue when Mac’s screen freezes and a user can’t even move the cursor around the desktop as a touchpad, mouse or a keyboard do not react. Also, the “spinning beach ball of death” may be present on the screen. It usually appears when your Mac’s hardware fails to handle the currently executed software task.

Other reasons are:

  • Complex tasks overloading the CPU
  • Memory-intensive apps
  • Lack of free space on Mac's startup disk

To understand what is causing the “beach ball,” a user needs to monitor the CPU usage, check the RAM consumption in Activity Monitor, and run hardware diagnostics. As you see, the spinning cursor is a symptom of a malfunction that needs close attention before your Mac fails.

What to Do If an App Makes Mac Unresponsive?

A specific app can freeze up, making your Mac partly or totally unresponsive. Here's how to close a frozen program:

  1. Try switching to another macOS area by clicking on the desktop or another app window. Alternatively, use the Command-Tab key combination to switch to another program.
  2. Locate the app icon in the Dock, then Control-click the icon.
  3. Hold down the Option key (Quit will change to Force Quit on the menu).
  4. Click Force Quit.

If force-quitting the app didn't work, here's another way to abort a frozen program. Hold down Command-Option-Esc to access the Force Quit Applications window. Next, select a frozen app from the list, and click Force Quit.

However, sometimes even happens with not-so-resource-intensive apps like Pages or Word may knock your Mac out while you, for example, write your essay. As such things usually happen at the most inappropriate moment, one of the options to still get the job done and not screw up the deadline is addressing an online essay writing service. Even if a Mac goes completely unresponsive, you can visit the service's website via phone browser and order practical writing help. Obviously, you shouldn't expect to find a free essay writer; at the same time, their services are reasonably priced and hence, affordable to students from all walks of life. For instance, at WowEssays, you can get assistance from professional writers at just $ per page, depending on the required academic level and deadline.

How to Handle Mac OS Freeze?

On older Macs, upgrading to OS X El Capitan on top of Yosemite led to system slow down and freezing. Upgrading to macOS Sierra or High Sierra from earlier versions would cause similar issues. This is why a clean macOS installation is always preferable to prevent issues down the road. Apple users wait months before installing the latest software updates to make sure they will run a stable OS version.

  • To fix the freezing issue caused by an OS/software upgrade, do the following:
  • If you upgraded the software, use a Time Machine backup to revert to the previous state;
  • If you upgraded to the latest OS version, try downgrading to the previous version, or install the new one from scratch


Mac’s slow work or freeze-ups can be caused by an array of reasons. Use the ‘isolate & identify’ way of thinking to check all possible causes. Running the latest OS and software version compatible with your Mac’s hardware will help you avoid serious performance issues. Keeping your Apple computer clean and healthy will guarantee its steady work for years to come.

Sours: https://mackeepsfreezing.com/facetime-not-working/

Iphone on facetime freezes

How to Fix iPhone Stuck on FaceTime

FaceTime is Apple’s most popular video-calling app designed for iPhones, iPads, and Macs. Unlike other videos-calling apps such as Facebook Messenger, Skype, and WhatsApp, FaceTime only supports one-on-one video calls with a compatible iOS or macOS device.

FaceTime is easy to use and navigate. All you need to do is open the app, find the contact that you want to connect with, then call away. It also doesn’t eat up a lot of system resources so using it simultaneously with other apps should not be a problem.

This is why it was surprising when several Apple users reported their iPhone X stuck on FaceTime ending call. This scenario is not exclusive to iPhone X only, but also happened to other new models of iPhones such as iPhone XS and XS Max.

Based on the reports, the FaceTime app usually got stuck whenever the end call is pressed, causing the whole system to freeze and unable to shut down. There are users, though, who experienced the issue after launching the FaceTime app or in the middle of the call.

When the error happens, the FaceTime app becomes unresponsive and would not close. The whole iOS system also becomes sluggish or freezes altogether. This problem is also capable of bricking your device if not properly handled.

Several iPhone users have reported this to Apple, but the company has not yet issued an official comment or statement regarding this. Without any confirmation from Apple, it is not clear whether this is a FaceTime bug that affects newer iPhone models.

When this problem happens, restarting the device is the best course of action. But in the case of iPhone X, XS and XS Max, doing a force restart is not as simple as pressing the Power button of the device. The restart process is a bit different for this new batch of iPhones, and we’ll show you how below.

What Causes FaceTime to Freeze?

This FaceTime problem could be caused by:

  • A simple glitch in the system
  • Damaged installation of the app
  • A bug

This issue can be easily fixed by following the steps below.

How to Troubleshoot Stuck FaceTime on iPhone

It can be irritating whenever an app misbehaves, especially if you’re using it. If you’re in the middle of the call and the FaceTime app suddenly hangs, it’s difficult to determine how much the other party heard of what you were saying, and vice-versa.

When this happens, just follow the guide below on how to fix iPhone stuck on FaceTime.

Step 1: Close the FaceTime App.

When an app hangs, most people tend to shut down the device immediately. This is not advisable because turning off the device immediately could lead to other problems such as data loss.

If your iPhone has not become completely unresponsive, you can try to close the app first by swiping up from the bottom of the home screen. Pause for a moment in the middle of the screen, then swipe left or right to find the preview of the FaceTime app. Swipe up the preview to force the app the close.

Step 2: Turn Off FaceTime.

Another method you can try to fix this issue is to deactivate and re-activate the FaceTime app. To do this:

  1. Open Settings.
  2. Scroll down and look for FaceTime.
  3. Tap it to open the app settings.
  4. Slide the FaceTime button to switch it off. The button should be gray when it’s off.
  5. Wait for at least a minute before switching it back on. The button should be green this time.

You can also choose to keep FaceTime deactivated when the app is not being used. You can just turn it back on when you need it.

Step 3: Turn Off or Restart Your iPhone.

If the app is stuck but the other aspects of your phone still work properly, you can try to restart your iPhone to get rid of this problem. You can simply press and hold the power button to turn it off.

But sometimes, holding the power button does not work. What you can do is restart your iPhone from the Settings. Follow the steps below to do this:

  1. Launch the Settings app.
  2. Click General, then scroll down to the bottom of the screen.
  3. Tap Shut Down.

Once you’ve turned off the device, just turn it back on and see if FaceTime now works without the error.

Step 4: Do a Force Restart.

When your iPhone is totally unresponsive, the only thing you can do is force it to restart. However, the old force restart process no longer works with the latest iPhones. See below the methods on how to turn off iPhone X and other iPhone models.

iPhone 6S and Older:

Press and hold the Home and Power buttons at the same time for at least 10 seconds, or until you see the Apple logo. The Power button is located at the top or the side of the device, depending on the model.

iPhone 7:

Press and hold the side and Volume Down buttons simultaneously for at least 10 seconds or until the Apple logo appears.

iPhone X, XS and XS Max:

Apple has changed the way of doing a force restart starting with iPhone X. Follow the instructions below on how to restart iPhone X and later models:

  1. Press, then release the Volume Up button.
  2. Do the same for the Volume Down button.
  3. Press and hold the side button until you see the screen turn off and turn back on.
  4. Release the side button when you see the Apple logo appear.

Step 5: Re-Install the FaceTime App.

If the problem is caused by incomplete or damaged installation of the app, re-installing it should make the problem go away. To uninstall FaceTime, just press and hold the FaceTime icon until you see the x button appear. Tap that x button, then tap Delete to remove the app.

Download a fresh copy of the FaceTime app from the App Store and see if the the app no longer hangs.

Step 6: Reset Your Settings.

If the above solutions aren’t helpful, you can reset all your settings back to default and hope that doing this will finally solve the problem.

To reset your settings:

  1. Tap the Settings icon to open it.
  2. Tap General, then scroll down to the bottom.
  3. Tap Reset > Reset All Settings.
  4. Type in your passcode when prompted.

Wait for the process to be completed, then check if FaceTime now runs smoothly.

How to Troubleshoot Stuck FaceTime on Mac

If you’re experiencing problems using FaceTime on your Mac, here are some of the steps you can do to fix it.

Step 1: Close the App.

If the FaceTime app is not responding, you can force quit the app by clicking Apple logo > Force Quit. Alternatively, you can press Option + Command + Escape to launch the Force Quit menu. Select FaceTime from the list of apps, then click Force Quit.

Step 2: Clean Out Junk Files.

Junk files and other unnecessary elements can sometimes interfere with your system processes and cause problems for your apps. You can use Mac repair app to get rid of these trash and clean up your Mac completely.

Step 3: Re-Install the App.

If the problem persists even after restarting the app and cleaning up your Mac, the next step is to uninstall it by dragging it to the Trash. Download a new copy of the app from the Mac App Store and install it on your computer.


FaceTime is a highly useful app for personal and business communication. It is popular for its simplicity and stability, so it can be annoying when the app freezes in the middle or at the end of the call. Fortunately, this problem can be easily fixed by following the solutions listed above.

Sours: https://softwaretested.com/mac/how-to-fix-iphone-stuck-on-facetime/
Fix Any iPhone Frozen/Stuck/Loop Screen (How to Force Restart!)

FaceTime Not Working or Keeps Freezing On iOS Solved

Why is my FaceTime not working? Why does FaceTime keep freezing or glitching? Why am I not receiving any calls from people via FaceTime? Well, various discussion forums are filled with such complaints, when it comes to using the latest iOS 15 version.

FaceTime Not Working

FaceTime Keep Freezing

FaceTime Not Working

Since FaceTime is one of Apple’s most beloved features for making free video and audio calls, several users are looking for ways to troubleshoot and fix the “iOS 15 FaceTime not working” or the “FaceTime keeps crashing’ issue.

Why Is My FaceTime Not Working On iOS?

The all-new iOS 15 has tons of bugs, including FaceTime not responding properly. Besides, there are tons of reasons, why FaceTime won’t be working: 

  • There can be connection errors. 
  • FaceTime won’t show up at all, because of some other ongoing service. 
  • The feature isn’t supported in your country, at the moment. 
  • iOS 15 bugs might make the app unresponsive. 

You Might Want To Read: Can You Use FaceTime On Android?

Best Ways To Fix FaceTime Not Working On iOS 15 Issue ()

Execute the following troubleshooting methods one-by-one till you get the FaceTime iOS 15 Not Responding issue FIXED. 

METHOD 1 = Force Restart Your iOS Device To Eliminate Potential Conflicts

If your FaceTime is not responding properly, the very first thing you should do is to restart your device. This certainly eliminates the conflicts between software and hardware and you might not witness the “FaceTime not freezing” issue on iOS  

  • Press and hold both the Force volume down button and the Sleep/Wake button simultaneously. 
  • Wait till the Apple logo appears and release all the buttons! 

To learn how to force restart your Mac, check out theApple Support Page. This might help you to resolve the FaceTime Keep Freezing Issue on your iPhone. 

METHOD 2 = Remove Emojis From Your FaceTime Contacts To Resolve The Issue

As per the release notes shared by Apple, if there’s an emoji after your contact name, you may witness issues like FaceTime not working or glitching. 

  • Launch the Contacts app on your iPhone device. 
  • Hit the Edit button, located at the top-right corner of the screen. 
  • Once you are in the Edit mode, select the contact name.  
  • Now simply, remove the Emoji placed after specific Contact Name(s). 
  • At this point, simply launch the FaceTime application and initiate a call with the edited contact.


FaceTime Keep Freezing


Hopefully, FaceTime should work properly on iOS 15 now. In case, FaceTime Keep Freezing Issue persists, try another workaround shared below. 

METHOD 3 = Keep A Check On Your Cellular Data Settings

If you are using FaceTime via Cellular connection, make sure you check the Cellular Data Settings: 

  • Launch iPhone Settings. 
  • Find and tap the Cellular option. 
  • From the list of applications, scroll down to find FaceTime and make sure it is toggled on. 


FaceTime Not Working


If you are still facing issues while using the FaceTime app, try the below-mentioned steps to fix the ‘FaceTime not working or freezing’ issue on iOS  

Must-Read: Tips For Making FaceTime Group Calls Better 

METHOD 4 = Keep A Check On FaceTime Settings

Make sure the FaceTime feature is successfully enabled in your iPhone settings as well. All you need to do is: 

  • Launch iPhone Settings. 
  • Scroll down and find the FaceTime option. 
  • Tap on the same and make sure the FaceTime feature is toggled on. For reference, see the screenshots below.

FaceTime Not Working


  • While you are here, make sure both Apple ID and contact number are correct. 


FaceTime Keep Freezing


Make the necessary changes and hope you can fix the “iOS 15 FaceTime not working or freezing” issue. 

METHOD 5 = Re-Sign In Your FaceTime Account

Most of the users have reported that signing out and signing in again into their FaceTime account helped them to fix the annoying glitches and freezes. 

  • Launch iPhone Settings. 
  • Scroll down and find the FaceTime option. 
  • Tap on your Apple ID and simply hit the sign-out option.FaceTime Keep Freezing
  • As soon as you are signed out, simply tap on the option “Use your Apple ID for FaceTime” and use your correct credentials to sign in again. 


FaceTime Keep Freezing


If you are witnessing issues while using FaceTime on Mac, launch the FaceTime application, go to Preferences and then sign out. 

Must-Read: How To Screen Record FaceTime With Sound On iPhone 

METHOD 6 = Make Sure FaceTime Feature Works In Your Country

Do you have any idea whether FaceTime is available worldwide or not? Well, check the availability on Apple’s Website to confirm. In case, the option is not available, don’t get disheartened because you can use VPN App for iPhone to bypass the FaceTime use restrictions that exist.

Additional Information = How To Fix iOS 15 FaceTime Waiting For Activation Issue?

Oftentimes, FaceTime doesn’t respond because of known bugs or errors and it may momentarily show a “Waiting For Activation” error on your device. Read the instructions below to troubleshoot FaceTime freezing issue while waiting for Activation: 

  • Launch the Settings app and scroll down till you find the FaceTime app. 
  • Toggle FaceTime off and then on again. 
  • Tap on the ‘Use your Apple ID for FaceTime’ option. 
  • Now sign in to use your Apple ID. 
  • Wait for a few seconds and then navigate to the Home screen. 
  • Open the Settings > FaceTime. 
  • Now keep patience till FaceTime is logged in with your Apple ID. 
  • Try to force-close all other app tabs and then open FaceTime app. 

Hopefully, the FaceTime issue will be rectified and you will be able to use FaceTime on iOS 15 without any problems.

Still, struggling with ‘FaceTime not working on iOS 15’? Let us know in the comments section below. Alternatively, you can drop us a mail at [email&#;protected]

Sours: https://wethegeek.com/facetime-not-working-keeps-freezing/

You will also be interested:

FaceTime Not Working? 10 Ways to Fix It in iOS 15

When FaceTime keeps failing, it can be frustrating. The FaceTime app is one of Apple’s most beloved features, allowing users to make free video or audio calls to friends, family, and anyone else using an iPhone, iPad, iPod, Apple Watch, or Mac. Here’s how to troubleshoot and fix it when FaceTime is not working or if FaceTime failed.

Related: How to Group FaceTime on an iPhone – iOS 13 & Later

Whether FaceTime is not working on iPhone, iPad, Mac, or Apple Watch, we've got the fix. For more FaceTime tutorials, check out our free Tip of the Day.

Jump To:

1. How to Restart iPhone, iPad, Mac & iPod If FaceTime Keeps Failing

FaceTime not working on iPhone, iPad, iPod, or Mac? The first thing you should do is restart your device. You can FaceTime on a Mac, iPhone, iPad, iPod, and even use Apple Watch FaceTime if it's audio-only. 

How to restart each FaceTime-compatible device:

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2. Check Your Wi-Fi or Cellular Connection

You may have a poor connection on FaceTime because of your Wi-Fi or cellular connection. Check that the device you are using has a Wi-Fi or cellular connection; you can check this in the Control Center or at the top of your iPhone screen.

If you are using FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. To do this on an iPhone:

  1. Open the Settings app.

  2. Tap Cellular.

  3. Scroll down to the list of apps and make sure that FaceTime is toggled on.

If FaceTime is still unavailable, keep troubleshooting using the steps below!

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3. Check Your FaceTime Settings

When troubleshooting FaceTime, make sure that FaceTime is enabled in your Settings. To do this on an iPhone:

  1. Open the Settings app.

  2. Tap FaceTime.

  3. Make sure that FaceTime is toggled on. 

  4. While you’re in the FaceTime settings, make sure that you have the correct Apple ID and phone number listed.

If you're interested, we also have a resource to help you learn more about how to set up FaceTime.

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4. Sign Out of FaceTime & Sign Back In

Sometimes, signing out of FaceTime and then signing back in again can help fix glitches. On an iPhone:

  1. Open Settings.

  2. Tap FaceTime.

  3. Tap your Apple ID.

  4. Select Sign Out.

  5. Once you are signed out, tap Use your Apple ID for FaceTime.

  6. Sign in using your Apple ID details. 

If your FaceTime is not working on a Mac, you should open the FaceTime app and go to FaceTime, then tap on Preferences to sign out.

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5. Make Sure to Update Your Software

Yes, it can be a pain to have to stop what you're doing and wait for a software update to install on your device, but it's absolutely worth it. Updates introduce new features, of course, but they also bring bug fixes and app updates to solve existing and common problems. If your FaceTime crashing issues are due to a bug in the app's programming that affects your device, an update may be all you need to fix it.

Update your iPhone or iPad to the current software to ensure they're working properly.

To do a macOS update:

  1. Click System Preferences.

  2. Click Software Update.

  3. Your Mac will check for available updates.
  4. If a macOS update is available, click Update Now.

Follow the on-screen prompts to complete the update, then try your FaceTime call again!

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6. Confirm Whether FaceTime Works in Your Country

Is FaceTime free internationally? Yes. However, it isn’t available worldwide. You can check on Apple’s website to see if FaceTime is available in your country. If it isn’t, you may still be able to use FaceTime with a VPN.

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7. Check If Your Device Is Compatible with Group FaceTime

You can use FaceTime on a computer, as long as it’s a Mac, and of course, you can use it on other Apple devices. However, not every Apple device is compatible with group FaceTime. 

Can you group FaceTime? Compatible devices include:

  • An iPhone 6S or newer models
  • Any Mac running macOS Mojave or newer
  • An iPod touch (7th generation)
  • An iPad Pro, iPad Air 2, iPad mini 4, iPad (5th generation), or newer models

Some devices that are not listed, including Apple Watches, may still work with one-on-one FaceTime.

Pro Tip: Make sure that all devices on the FaceTime call are using the same version of iOS. If you are attempting a group FaceTime with many people, have everyone join one at a time to identify if one person is causing the technical problems. 

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8. Check If Your Date & Time Are Set to Automatic

An unusual fix to a common FaceTime pause or glitch can be found in your Date & Time settings. Whether you are using an iPhone, iPad, iPod, Apple Watch, or Mac, make sure that you have Date & Time Set Automatically enabled.

On an iPhone, follow these steps:

  1. Open Settings.

  2. Tap General.

  3. Select Date & Time.

  4. Make sure that Set Automatically is toggled on.

Hopefully, this will help with FaceTime loading and other issues.

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9. Troubleshoot the FaceTime Waiting for Activation Error

Sometimes FaceTime isn't working because of known bugs or errors, and this is one of those instances. When you log in to FaceTime, you may get the FaceTime Waiting for Activation error. 

If FaceTime freezes at Waiting for Activation, turning FaceTime on and off should fix it. If you are using an iPhone, follow these steps:

  1. Open the Settings app.

  2. Tap FaceTime.

  3. Toggle FaceTime off and then back on again.

Now you know what to do if you encounter the FaceTime Waiting for Activation error.

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FaceTime Not Connecting? Is FaceTime Down?

What do you do if FaceTime won't connect? Are you trying to FaceTime but find that, after about five minutes, one of you in the conversation gets the “FaceTime Not Connecting” error message, and it stays until you retry the call? Here’s what to do about a poor connection on FaceTime:

  1. Go to Apple’s System Status page and check that the FaceTime servers are up and running. If they are not, your only option is to wait until they are.
  2. Run an internet speed test on your network and make sure that it’s reaching 5 Mbps or greater. Low data speeds often cause problems with FaceTime.
  3. As described in previous steps, make sure that all devices on the FaceTime call are using the same version of iOS. Anecdotal evidence suggests this may correct your poor connection in FaceTime.

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With just a few steps, your FaceTime chats should be working smoothly again! Sometimes the simplest fixes make the biggest difference. Now that FaceTime is working, why not try out new ways to enjoy FaceTiming with your friends and family using SharePlay?

Sours: https://www.iphonelife.com/content/facetime-keeps-failing-heres-how-to-fix-it-0

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