S9 cant hear caller

S9 cant hear caller DEFAULT

Making calls is the most vital function of a phone and it is just frustrating when you receive a call and cannot hear the caller like you should. No one will fault you for being angry at a device you bought with your hard-earned money but is finding it difficult to perform a simple option like that.

Reports have it that the Samsung Galaxy S9 or Galaxy S9 plus also experience the not being able to hear phonecalls from another line problem. This will most likely annoy you especially when it is a very vital call. No one fancies receiving a call and the words that keep coming from your mouth are “Hello….I can’t hear you.”

Below, we will highlight several ways to rectify the problem of not being able to hear calls on your Samsung Galaxy S9 or Galaxy S9 Plus.

Service providers take over your mind if the problem is a huge one and you believe you cannot find a solution to it but check out the fixes we have listed beneath this.

Article Map

Check The Samsung Galaxy S9 Or Samsung Galaxy S9 Plus Signal Bars

The most likely reason why you are unable to hear calls is due to the reception. Check if it is not good enough or if the connection is weak. This can rectify the hearing problem of your Samsung Galaxy S9 Or Samsung Galaxy S9 Plus. Your carrier service play a major role in the quality of your calls.

If you notice there is zero signal on your phone, we advice that you reset the phone and know if the service will start functioning the way it should.

Confirm If There Is An Outage In Your Location

Another potential cause for not hearing phonecalls is that there could be a power outage or service outage in your vicinity. To confirm, lots of service providers have outage maps on their websites. If you find out that it is an outage issue, then your service will behave that way. The fix for this is your patience till service is restored.

How To Rectify Samsung Galaxy S9 Or Samsung Galaxy S9 Plus Not Hearing Calls

  1. Power off your Samsung Galaxy S9. Take out the SIM card for some seconds and then re-insert it. Power on the smartphone and see if service has been restored.
  2. You might notice debris, dirt, or dust stuck in the phone. This can be behind why it is difficult to hear anything.
  3. If you connected your device to a Bluetooth device recently, then this can cause the audio malfunction too. Try powering off your Bluetooth device before making a call to confirm if it has been resolved.

Another potential solution to try is by wiping the cache of your Samsung Galaxy S9 Or Samsung Galaxy S9 Plus. Get this done by following the steps below:

  1. Turn off your Samsung Galaxy S9 Or Samsung Galaxy S9 Plus
  2. Press and hold the Power, Home, and Volume Up buttons at the same time.
  3. Hold on until the Samsung Galaxy S9 Or Samsung Galaxy S9 Plus vibrates, as this means that Android Recovery Mode is active.
  4. Scroll through the options with the volume up and down buttons till you highlight the Wipe Cache Partition option.
  5. Use the power button to select it.
  6. Hold on for a few minutes till you are done with the process.
  7. Restart your Samsung Galaxy S9 Or Samsung Galaxy S9 Plus by selecting the Reboot System option.
Categories Android TutorialsTags being, Calls, Galaxy, SamsungSours: https://techreen.com/how-to-fix-not-being-able-to-hear-calls-on-samsung-galaxy-s9-and-s9-plus/

I can't hear calls on Samsung Galaxy S9 and S9 + (SOLUTION)

Although cell phone communications have advanced in the past decade; Call usage is still important to most users. For anyone with a Galaxy S9 or S9 + there are a few ways to determine and troubleshoot your headset. the Galaxy The headset is located at the top of the screen of your device, this is the piece of hardware in your phone that allows you to hear the caller on the other end.

Assuming that the caller can hear you, but you cannot hear, there is a problem with your handset. In this article, we will discuss some tips and solutions for troubleshooting.

Troubleshooting is an important and easy step to diagnose your phone problems. Trying a few simple things will help you find the right solution for your phone.

Galaxy S9 or Galaxy S9 + Troubleshooting

It is important to identify the reason why you cannot hear the caller, this helps you narrow down the solution. Some things to keep in mind when it comes to troubleshooting call quality issues are:

  1. Do you have signal bars?
  2. Have you recently downloaded an application?
  3. Has your phone been damaged or exposed to liquids / debris?

There are several reasons why you may have difficulty hearing a person on the other end of the phone. The first thing you will want to try when troubleshooting is; Can you hear the caller when he is speaking on the speaker? – If you can, this means that there is likely a problem with the headset or software instead of cellular connectivity.

If you cannot hear the caller through the speaker or through the earpiece, there is probably a problem with the cell phone service.

For call problems with cell phone service

There are a few steps that will correct most problems with cellular connectivity.

  1. Turn the phone off and on: When you turn the phone off and on, it reconnects to the mobile phone towers.
  2. Remove the SIM card and put it back: with an earring or a tool to open the SIM; open the SIM slot located in the upper left corner of your Galaxy S9 or S9 +. Be careful when reinserting the SIM / SD card tray as it is plastic and can break. Do not force it.
  3. Reset network settings: go to 'Settings' on your device and type' Reset network settings' in the search bar, or Touchez: 'Connections' and then' More connection settings', then Touchez 'Reset network settings '. This will not reset. your phone, but you may need to log in to your wifi again after doing this.
  4. Contact your operator: If the methods mentioned above fail, it is time to contact your operator for additional assistance. Most operators can remotely reset your network or provide information about any interruptions or voice problems in your area.

For hardware problems

First, it is important to mention that if your phone has ever been exposed to liquids (even if it was a long time ago) it can cause the headset to fail. I can't hear calls on Samsung Galaxy S9 and S9 + (SOLUTION) 4

You can check the LDI (Liquid Damage Indicator) by removing the SIM tray and making a light shine inside, you should see a small indicator that will be white (no liquid damage) or red (present for liquid damage) on the side top of the SIM card space.

Assuming you have no liquid damage, try these solutions:

  1. Clean the earphone: The earphone is sensitive, so don't use abrasive cleaners. It is better to use a small wire brush to clean the earpiece. If you have access to denatured alcohol (not standard isopropyl alcohol), you can apply a small amount to the brush to clean the earpiece.I can't hear calls on Samsung Galaxy S9 and S9 + (SOLUTION) 5
  2. Make sure your device software is up to date – Operators often release updated software to phones, if their software is outdated it can cause problems with your call quality.
  3. Review recently downloaded apps. It's no wonder that third-party apps can hijack your phone's hardware. You can put your phone in safe mode to see if the headset works; if so then you have faulty software on your phone that needs to be removed.
  4. Check the Volume in "Settings". You have probably already tried to turn up the volume on your phone, the keys on the left side of your phone can turn up the media but not the sound from the earpiece. Go to "Settings" and then "Sounds and Vibration" and make sure that all volume options are set to maximum.

If you have done all of these steps, you may have a fault with the handset. The small and very delicate handset of the Galaxy S9 and S9 + may have stopped working. If this has happened to you; contact Samsung for warranty information or take it to a local repair shop for a speaker replacement.

It is not recommended to try to replace the earpiece of your phone unless you are familiar with repairing the device. If you want to try to replace the hardware yourself, there are spare parts in Amazon.

Clear your phone's cache

Another method that sometimes solves this problem is to try to clear the cache of your Samsung. Galaxy S9 or S9 +. Software issues can mimic hardware issues, so before you pay to replace the headset, clear your phone's cache by following the steps below:

  1. Turn off your Samsung Galaxy S9 or Galaxy S9 +.
  2. Press and hold the Power, Home, and Volume Up buttons simultaneously.
  3. Wait until the Samsung Galaxy S9 or Galaxy S9 + vibrates, as this means you have successfully opened Android recovery mode.
  4. Scroll through the options using the volume up and down buttons until Wipe cache partition The option is highlighted.
  5. Then press the power button to select it.
  6. Wait a few minutes until the process is complete.
  7. Then restart your Samsung Galaxy S9 or Galaxy S9 + by selecting the Reboot the system option.

Lastly, if none of the above methods worked, try putting your device in recovery mode. Look at this guide to know how to enter the Galaxy S9 or S9 + Plus in recovery mode.

If you have had any problems or solutions (or solutions) with your Samsung Galaxy S9 or Galaxy S9 +, post a comment below.

Sours: https://tech-blogs.com/i-cant-hear-calls-on-samsung-galaxy-s9-and-s9-solution/
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Can't hear people unless switched to speakerphone on Galaxy S4

Your earpiece speaker may be dead. When you put your phone in speaker mode it uses different speaker(s). Some people use a bluetooth earpiece to get around this, but if that's not something you want to do then you may want to check and see if your phone is still in warranty.

Also, depending on your phone you can try taking a small brush and cleaning around your earpiece speaker. In some cases dust and other debris can collect and muffle the speaker, and considering how tiny these speakers and their speaker grills are (again, depends on your phone) it doesn'take much dust or debris to make it hard to hear. When i worked for Verizon this was a common problem that we encountered on a daily basis. Hopefully, that's all it is.

answered Feb 18 '14 at 20:26

RoanRoan

19955 bronze badges

Sours: https://android.stackexchange.com/questions/63704/cant-hear-people-unless-switched-to-speakerphone-on-galaxy-s4

Although cellphone communications have advanced in the past decade; being able to make calls is still important to most users. For anyone with a Galaxy S9 or S9+, there are a few ways to determine and fix your earpiece issues. The Galaxy earpiece is located at the top of your device’s screen, this is the piece of hardware on your phone that allows you to hear a caller on the other end.

Assuming the caller is able to hear you, but you aren’t able to hear them, there’s an issue with your earpiece. In this article, we’ll discuss a few troubleshooting tips and solutions for correcting the issue.

Troubleshooting is an important and simple step to diagnosing your phone’s issues. Trying a few simple things will help you to find the right solution for your phone.

Galaxy S9 Or Galaxy S9+ Troubleshooting

It’s important to identify the reason you’re unable to hear the caller, this helps you to narrow down the solution. A few things to think about when it comes to troubleshooting for call quality are:

  1. Do you have signal bars?
  2. Have you downloaded any apps recently?
  3. Has your phone been damaged or exposed to liquid/debris?

There are several reasons that you may have difficulty hearing a person on the other end of the phone. The first thing you’ll want to try when troubleshooting is; can you hear the caller when they’re on speakerphone? – If you can, this means there’s likely an issue with the earpiece or software rather than cellular connectivity.

If you can’t hear the caller on speakerphone or through the earpiece, it likely means there’s an issue with the cell phone service. But, this could also mean that your call is routing to a Bluetooth device, try turning off Bluetooth to see if the audio reappears.

For Call Issues with Cell Phone Service

There are a few steps that will correct most issues with cellular connectivity.

  1. Power cycle your phone – Turning your phone off and back on reconnects it to the cell towers.
  2. Remove the SIM card and put it back in – Using an earring or SIM popper tool; open the SIM slot located on the top-left of your Galaxy S9 or S9+. Be careful reinserting the SIM/SD card tray as it is plastic and may break. Don’t force it in.
  3. Reset your network settings – Go to ‘Settings’ on your device and type “Reset Network Settings” in the search bar, or tap: ‘Connections’ then ‘More Connection Settings,’ then tap ‘Reset Network Settings.’ This will not reset your phone but you may need to sign in to your wifi again once this is done.
  4. Contact your carrier – If the above-listed methods fail, it’s time to contact your carrier for additional assistance. Most carriers can reset your network remotely or provide insight into any outages or voice issues in your area.

For Hardware Issues

First, it’s important to mention that if your phone has ever been exposed to liquid (even if it was a long time ago) it may lead to earpiece failure.

You can check the LDI (Liquid Damage Indicator) by removing the SIM tray and shining a light inside, you should see a small indicator that will be either white (no liquid damage) or red (liquid damage present) at the top of the SIM card slot.

Assuming you have no liquid damage try these fixes:

  1. Clean the earpiece – The earpiece is sensitive so don’t use any abrasive cleaners. It’s best to use a small wire brush to clean the earpiece. If you have access to Denatured Alcohol (not standard Isopropyl alcohol) you can apply a small amount to the brush to clean the earpiece.
  2. Ensure your device’s software is up-to-date – Carriers often release updated software to phones, if your software is out-of-date it may cause issues with your call quality.
  3. Review any recently downloaded applications – It’s not unheard of that third-party applications can hijack your phone’s hardware. You can put your phone in Safe Mode to see if the earpiece works; if it does then you have bad software on your phone that needs to be removed.
  4. Check the Volume in ‘Settings’ – You’ve probably attempted to turn up the volume on your phone already, the keys on the left side of your phone may turn up the media but not the earpiece sounds. Go to ‘Settings’ then ‘Sounds and Vibration’ and ensure that all volume options are turned all the way up.
  5. Check that there is nothing in the headphone jack. Debris such as pocket lint or even a broken headphone connector can cause the audio to route away from the speakers.

If you’ve performed all of these steps you may have earpiece failure. The small and very delicate earpiece on the Galaxy S9 and S9+ may have quit working. If this has happened to you; contact Samsung for warranty information or take it to a local repair shop to have your speaker replaced.

It’s not recommended to attempt the replacement of your phone’s earpiece unless you’re familiar with device repair. If you would like to try to replace the hardware yourself, there are replacement parts on Amazon.

Clear the Cache on Your Phone

Another method that sometimes fixes this problem is to try wiping the cache of your Samsung Galaxy S9 or S9+. Software issues can mimic hardware issues so before paying to have your earpiece replaced clear your phone’s cache by following the steps below:

  1. Power off your Samsung Galaxy S9 or Galaxy S9+.
  2. Press and hold the Power, Home, and Volume Up buttons simultaneously.
  3. Wait until the Samsung Galaxy S9 or Galaxy S9+ vibrates, as this means that it has successfully opened the Android Recovery Mode.
  4. Scroll through the options using the volume up and down buttons until the Wipe Cache Partition option is highlighted.
  5. Then press the power button to select it.
  6. Wait for a few minutes until the process is completed.
  7. Then restart your Samsung Galaxy S9 or Galaxy S9+ by selecting the Reboot System option.

Lastly, if none of the methods above worked, then try putting your device into Recovery Mode. Check out this guide to know how to enter the Galaxy S9 or S9+ Plus into Recovery Mode.

If the Caller Can’t Hear You

If you can hear the caller but they can’t hear you, the majority of these fixes should help with that too. But, if the issue isn’t of the connectivity nature, your speaker at the bottom of the phone may need to be cleaned.

If you have had any problems or solutions (or solutions) with your Samsung Galaxy S9 or Galaxy S9+, please post a comment below.

Sours: https://www.techjunkie.com/cant-hear-calls-samsung-galaxy-s9-s9-solution/

Hear s9 caller cant

How to Fix Low Call Volume on Galaxy S9 and S9 plus: 6 Solutions

Last Updated on March 7, 2021 by Bestusefultips

Annoying by can’t hear voice during phone calls on galaxy S9 & galaxy S9 plus Oreo? Complete guide to fix low call volume on Galaxy S9 and Galaxy S9 plus. You can face several issues while running phone calls such as low call volume, call dropping, people can’t hear your voice, black screen, turn on Dolby Atmos and more. Most of this galaxy S9 & galaxy S9 plus call volume low issue occur due to bad or poor network signal.

If facing poor sound call quality issues on galaxy S9 & S9 plus, you can use a microphone or a wired headset to fix it. One of the simplest solutions to fix galaxy S9 low call volume issue is to check your device volume settings and make sure volume is full in your galaxy S9.

Read Also:

How to Fix Low Volume During Calls on Galaxy S9 Plus and Galaxy S9

How to fix low call volume on galaxy S9 and Galaxy S9 plus

Check out each one listed below given troubleshooting methods to fix low call volume on galaxy S9 and galaxy S9 plus devices.

Check galaxy S9 & S9 plus phone volume is full – Increase volume

Check volume settings on your Galaxy S9 & galaxy S9 plus devices.

Settings > Sound > Adjust volume settings

Turn on Dolby Atmos on Galaxy S9 Plus and S9

Settings > Sound and vibration > Sound quality & effects > Dolby Atmos

Also, check to adapt sound turn it off in your device using this setting: Settings > Sound and vibration > Sound Personalization > Adapt sound

Restart your Galaxy S9 & Galaxy S9 plus

One of the easiest solutions to fix bugs in your Galaxy S9 and any other devices. Restart your galaxy S9 & galaxy S9 plus devices. Now make a phone call and check fix problem or not.

Check network signal strength to fix low call volume on galaxy S9 plus

If a bad network signal in your galaxy S9 device, you can’t hear voice even use a speakerphone. To fix low sound call quality on galaxy S9 & S9 plus, find a nearby place that good network signal.

If you can’t see any signal in your device, turn on Aeroplane mode in galaxy S9 plus device and after 10 secondsturn off again. Now you can see full network signal in your devices. Several times this solution is work for users to fix signal strength issues.

Check Microphone or Wired headset is no damage

Wired headset: Check wired headset is inserted properly into the headset jack. If not working perfectly, try after remove the galaxy S9 case.

Microphone: Check nothing is in-front of microphone that causing to poor sound call quality on Samsung Galaxy S9 & S9 plus devices.

Factory reset Galaxy S9 & S9 plus

It will reset all your personal data and downloaded apps. Before resetting galaxy S9 & S9 plus phone, back up your S9 important data.

Step 1: Go to settings in your galaxy S9.

Step 2: Tap on Backup and reset.

Step 3: Tap on Factory data reset.

Step 4: Tap on reset.

Unlock the screen if set PIN number, password or pattern lock.

Step 5: Tap on delete all.

Now restart your galaxy S9 device and check to fix poor quality call issue or not.

That ends the possible solutions. Do you know any other solutions to fix low call volume on galaxy S9 and Galaxy S9 plus? Share with us in below comment box. Stay and connect with us for the latest Galaxy S9 tips.

Sours: https://www.bestusefultips.com/fix-low-call-volume-on-galaxy-s9-and-galaxy-s9-plus/
Galaxy S9 voice calling issue: callers can’t hear me but i can hear them (when on speaker mode)

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